Customer helpdesk

Before you telephone…

Before you contact us, consult the following online resources:

Contact us for support

Support (08) 9220 4420

If you are experiencing a problem with ContactsLaw, be sure to note down any error messages displayed on the screen. If invited by ContactsLaw to submit an electronic error report, please do so in preference to contacting us directly. This ensures that your problem will be directed to the staff member with the greatest expertise, and in doing so, you’ll be helping to improve ContactsLaw for everyone.

Tips for support emails

  • Quote the full error message displayed on the screen.
  • Provide the data you entered and the steps you took which resulted in the error.
  • Include screenshots if they assist in describing your problem.