Does your software tick all the boxes?

Most vendors will regale you with an impressive list of features when they demonstrate their product – but the devil’s generally in the detail. Drill deep to find out just how good even simple features really are. Some examples…

Contacts	ContactsLaw	Opposition
Multiple user-defined contact numbers and email addresses
Relates individuals with entities and other individuals
Inherits data from related entities or individuals
Interrogates the Australian Business Register and imports ABNs on contact creation
Defines preferred salutations for each contact (eg. first or last name, title etc)
Tracks referral sources (individuals or other – Google, Yellow pages etc)
Preferred contact method highlighted
May be tagged for group mail outs, sorting by industry etc
Maintains bank account details to permit EFTs without re-keying data

Files	ContactsLaw	Opposition
Key data logically displayed and accessible from one Summary screen
Inherit data from Contact
Sort by department and workgroup
Assign roles to team members, clients, opposition, third parties
Automatic distribution (to clients and team members) of incoming documents
Optional grouping under 'Master client' for consolidated reporting
Smart user-definable capture fields triggering defined activities when populated
Displays future tasks and appointments
Lists all contacts related to file activity including third parties
Hyperlinks (one click) to all related files, contacts, documents and financial ledgers

Telephone integration	ContactsLaw	Opposition
Telephone contacts by clicking on a hyperlink wherever they appear
Automated journaling (timing and billing) of incoming and outgoing calls
Announce the names of incoming callers and related files
Supports on-screen transfer of calls

Time recording and billing	ContactsLaw	Opposition
Automated journaling of reading, editing and finalising documents
Automatic journaling of user-defined fixed charges
Bills can include fixed-price and timed services
Integrated trust transfer authority
Automatic billing of WIP and disbursements
Automatic SMS or email reminders of overdue bills

Accounting	ContactsLaw	Opposition
Links to authorising document for every transaction
Integrated small business payroll
Income and expense reporting per workgroup/department

Security	ContactsLaw	Opposition
Access privileges customisable to departments, workgroups, files and documents

Calendar	ContactsLaw	Opposition
Calendar integrated with task creator, journals, SMS reminders and other features
Calendars can be viewed on mobile devices

New releases and support	ContactsLaw	Opposition
Free access to new software enhancements
Direct access to developers for feature requests