Does your software tick all the boxes?
Most vendors will regale you with an impressive list of features when they demonstrate their product – but the devil’s generally in the detail. Drill deep to find out just how good even simple features really are. Some examples…
Contacts | ContactsLaw | Opposition |
---|---|---|
Multiple user-defined contact numbers and email addresses | ![]() | |
Relates individuals with entities and other individuals | ![]() | |
Inherits data from related entities or individuals | ![]() | |
Interrogates the Australian Business Register and imports ABNs on contact creation | ![]() | |
Defines preferred salutations for each contact (eg. first or last name, title etc) | ![]() | |
Tracks referral sources (individuals or other – Google, Yellow pages etc) | ![]() | |
Preferred contact method highlighted | ![]() | |
May be tagged for group mail outs, sorting by industry etc | ![]() | |
Maintains bank account details to permit EFTs without re-keying data | ![]() |
Files | ContactsLaw | Opposition |
---|---|---|
Key data logically displayed and accessible from one Summary screen | ![]() | |
Inherit data from Contact | ![]() | |
Sort by department and workgroup | ![]() | |
Assign roles to team members, clients, opposition, third parties | ![]() | |
Automatic distribution (to clients and team members) of incoming documents | ![]() | |
Optional grouping under 'Master client' for consolidated reporting | ![]() | |
Smart user-definable capture fields triggering defined activities when populated | ![]() | |
Displays future tasks and appointments | ![]() | |
Lists all contacts related to file activity including third parties | ![]() | |
Hyperlinks (one click) to all related files, contacts, documents and financial ledgers | ![]() |
Telephone integration | ContactsLaw | Opposition |
---|---|---|
Telephone contacts by clicking on a hyperlink wherever they appear | ![]() | |
Automated journaling (timing and billing) of incoming and outgoing calls | ![]() | |
Announce the names of incoming callers and related files | ![]() | |
Supports on-screen transfer of calls | ![]() |
Time recording and billing | ContactsLaw | Opposition |
---|---|---|
Automated journaling of reading, editing and finalising documents | ![]() | |
Automatic journaling of user-defined fixed charges | ![]() | |
Bills can include fixed-price and timed services | ![]() | |
Integrated trust transfer authority | ![]() | |
Automatic billing of WIP and disbursements | ![]() | |
Automatic SMS or email reminders of overdue bills | ![]() |
Accounting | ContactsLaw | Opposition |
---|---|---|
Links to authorising document for every transaction | ![]() | |
Integrated small business payroll | ![]() | |
Income and expense reporting per workgroup/department | ![]() |
Security | ContactsLaw | Opposition |
---|---|---|
Access privileges customisable to departments, workgroups, files and documents | ![]() |
Calendar | ContactsLaw | Opposition |
---|---|---|
Calendar integrated with task creator, journals, SMS reminders and other features | ![]() | |
Calendars can be viewed on mobile devices | ![]() |
New releases and support | ContactsLaw | Opposition |
---|---|---|
Free access to new software enhancements | ![]() | |
Direct access to developers for feature requests | ![]() |